infertility counselling

Infertility counselling

Infertility Counselling and Therapy for Emotional Support and Healing

Devika Rogers, Matching SpecialistYou’ll talk with Devika Rogersour Matching Specialist

Start with a free 20-minute matching consultation.

Open now — a Matching Specialist can take your call

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Help us find your match. Our Matching Specialist will be in touch.

Help us find your match. We’ll contact you the next business day.

Call 705-737-3513

Prefer to talk? We’re here to listen

Leave a message after hours

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Is this you?

Do you feel overwhelmed with negative thought patterns and anxiety when seeing pregnancy announcements or attending baby showers?

Has trying to conceive created tension in your relationship, affecting your emotional connection with your partner?

Are you experiencing intense grief and loss emotions after failed fertility treatments or negative pregnancy tests?

No waitlists. In-person in Barrie, Orillia, Newmarket, or online across Ontario.

Open now — a Matching Specialist can take your call

Phone line closed — leave a message and expect our call the next business day morning

Help us find your match. Our Matching Specialist will be in touch.

Help us find your match. We’ll contact you the next business day.

Call 705-737-3513

Prefer to talk? We’re here to listen

Leave a message after hours

Choose & Book a Therapist

View profiles & book online

Our team of registered social workers and counsellors offers caring, compassionate fertility support for individuals and couples considering different paths to building a family. Using a holistic approach, we help you manage the emotional and psychological challenges that often come with infertility, including secondary infertility, third-party reproduction, and other complex choices.

Whether you’re exploring IVF, donor conception, surrogacy, or adoption, our professionals guide you to make informed decisions that align with your values and goals. We use proven approaches like cognitive behavioural and focused therapy to support your emotional well-being, build healthy coping strategies, and help you find hope throughout your fertility journey. With genuine care and professional expertise, our counselling helps you with clarity, confidence, and resilience.

infertility counselling

A story like yours

Our team

nol feldman headshot

Nol Feldman

Registered Psychotherapist (Qualifying)

Golnoosh Shahbaz

Golnoosh Shahbaz

Registered Psychotherapist (Qualifying)

Smiling young woman in blazer against brick wall

Melanie Solomon

Registered Social Worker (MSW)

Soban Khalid

Soban Khalid

Registered Psychotherapist

helen khlaeghi headshot

Helen Khaleghi

Registered Psychotherapist

Nicole Reason

Nicole Reason

Registered Social Worker (MSW)

Smiling woman with brown hair and subtle makeup

Brooklyn Arroyo

Registered Psychotherapist

Jordhin Banner

Jorhdin Banner

Registered Psychotherapist

infertility counselling

William Stanus

Registered Psychotherapist

infertility counselling

Christina Furtado

Registered Psychotherapist

bilikis

Bilikis Adebayo

Registered Social Worker (MSW)

Woman in green sweater and glasses smiling

Wendy Lee

Registered Psychotherapist

infertility counselling

Natasha Stasiuk

Registered Social Worker (MSW)

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Ilan Strauch

Registered Psychotherapist

stephanie carpino

Stephanie Carpino

Registered Social Worker (MSW)

infertility counselling

Aria Martinez

Therapist Counsellor

Travis Ford

Travis Ford

Operations Manager

Devika Rogers, Matching Specialist

Devika Rogers

Matching Specialist

Emily Naranja

Emily Naranja

Internal Bookkeeper

Your roadmap

At Family TLC, our mental health care team is here to guide you through infertility issues with care and structure. We use a five-phase approach that helps you make sense of what you’re going through while building resilience and emotional strength along the way.

1

Intake Phase

Knowing what to expect

Your journey begins with an initial consultation with a therapist who will take time to understand your story and reproductive goals. In this stage, we’ll take time to understand what you’re going through emotionally, talk about fertility challenges, and figure out how counselling can best support you moving forward. Whether you’re just starting treatment, thinking about different ways to grow your family, or simply trying to make sense of everything you’re feeling — this stage is all about finding what works best for you.

2

Discovery Phase

Understanding what is happening

In this stage, you and your therapist work together to explore the deeper emotional and psychological effects of your fertility journey. When couples face shared struggles, we integrate marital therapy techniques to strengthen communication and connection. Using evidence-based methods such as cognitive behavioural therapy, we help you process grief, anxiety, and depression in a supportive and understanding environment—creating a safe foundation for healing.

3

Working Phase

Working directly on the goals

In this phase, your counsellor works with you to find easy, practical ways to manage stress and deal with uncertainty. Together, you’ll work on letting go of unhelpful thought patterns, staying emotionally balanced, and exploring reproductive health options that feel right for you and your values. This phase may also include required counselling and assessments for adoption, egg or sperm donation, or surrogacy—ensuring you receive the right guidance for your family-building path.

4

Check-In Phase

Maintaining and building on your progress

Regular progress evaluations help ensure your therapeutic goals are being met. Your counsellor will assess the effectiveness of interventions and adjust approaches as needed. This part is about working together, bringing in other mental health professionals and fertility clinic partners when needed, so you have a team supporting you every step of the way.

5

Follow-Up Phase

Staying connected after active counselling ends

Regular progress evaluations help ensure your therapeutic goals are being met. Your counsellor will assess the effectiveness of interventions and adjust approaches as needed. This part is about working together, bringing in other mental health professionals and fertility clinic partners when needed, so you have a team supporting you every step of the way.

Where we work

Three Offices and Virtual Care

Lake SimcoeAllistonElmvaleWasaga BeachPort PerrySuttonKeswickAngusInnisfil710111226354004044071Barrie2Orillia3Newmarket© OpenStreetMap
Bradford StLakeshore DrSanford StJohn St© OpenStreetMap

Barrie

160 Bradford St, Barrie, ON

South StNorth St ECalverley StBenner St© OpenStreetMap

Orillia

349 West St N, Unit 2A, Orillia, ON

Yonge StEagle St W© OpenStreetMap

Newmarket

17070 Yonge Street, Newmarket, ON

Anywhere in Ontario

Virtual

Secure video sessions anywhere in Ontario

FAQ

At Family TLC, we offer compassionate guidance to help you process emotions, rebuild confidence, and restore balance throughout the experience.

Compassionate Emotional Support: Our counsellors provide a safe, non-judgmental space to share your fears and frustrations. Through open dialogue and guided reflection, you learn to manage emotional ups and downs while feeling genuinely understood and supported.

Integrative Counselling Approach: We combine cognitive-behavioural methods with relational therapy to help you navigate grief and anxiety. This well-rounded approach helps you build stronger coping skills and stay hopeful, even when things don’t go as planned.

Role of Social Work in Fertility Care: Our registered social workers play an important role in infertility counselling, helping coordinate your care and connect you with supportive community resources. They ensure emotional, practical, and social needs are met through a collaborative and compassionate process.

Personalized Healing Plans: Every session is shaped around your story, your fertility goals, and what you need emotionally. We’ll move at your pace, making sure therapy feels personal, supportive, and doable every step of the way.

Continued Growth Beyond Therapy: Our ongoing follow-up support helps sustain your emotional resilience long after counselling ends. You’ll build lasting tools to handle future challenges with confidence, clarity, and self-awareness.

We know how emotionally tough fertility treatments can be. Our counselling team is here with caring, evidence-based support to help you navigate the ups and downs of your journey.

Tailored Therapeutic Approach: We personalize therapy to your emotional state, fertility goals, and treatment plan. This ensures every session aligns with your individual needs for healing and clarity.

Support Through Third Party Reproduction: Our counsellors guide individuals considering donor conception or surrogacy. We provide a safe, private space where you can open up about your feelings, expectations, and the deeper meaning behind these big decisions.

Collaboration With Accredited Family Mediators: When family-building decisions become complex, an accredited family mediator can help facilitate open, respectful discussions. This ensures emotional and relational needs are addressed in balanced ways.

Accessible Services Across Ontario: Whether in-person or virtual, our counselling sessions are designed for convenience and comfort.

Ongoing Post-Treatment Support: Even after treatment ends, our team provides continued care to help you adjust emotionally. We believe healing extends beyond procedures—it’s about long-term emotional wellness and renewed hope.

Infertility can touch every part of your life — from your mental well-being to your relationships and everything in between. Knowing the role of infertility counsellors helps you see how professional support can bring clarity and emotional stability during treatment.

Emotional Processing and Healing: Counsellors help you express grief, guilt, and frustration in a safe environment. This process creates emotional relief and helps you regain perspective on your fertility goals.

Decision-Making Support for Treatment Paths: They guide you through options, helping you choose the right direction with confidence. This helps make sure your decisions come from a place of emotional readiness and a clear, practical understanding of what feels right for you.

Collaboration With Professionals: Our counsellors often team up with your healthcare providers to make sure your emotional well-being stays in sync with your medical care. This kind of teamwork creates smoother communication and helps you move forward in a more balanced, holistic way on your fertility journey.

Ethical and Practical Guidance: Counsellors help you make sense of the legal, emotional, and ethical sides of things — especially when it comes to more complex paths like third-party reproduction. This guidance helps you make choices that truly feel right for you and your values.

Focused Support Through Setbacks: They equip you with emotional tools to manage disappointment and uncertainty. By strengthening resilience, you can continue your journey with greater inner stability and hope.

Choosing your next step on a fertility journey can be daunting. Through counselling, you gain insight, clarity, and emotional readiness to make decisions that align with your personal values.

Exploring Emotions and Expectations: Counsellors help you identify fears and hopes that influence your decisions. This awareness makes choices more authentic and less driven by anxiety or pressure.

Understanding Treatment and Alternative Paths: We provide space to process medical and emotional aspects of fertility options. Whether you’re considering donor conception, IVF, or adoption, you’ll gain confidence through guided reflection.

Connecting With a Special Interest Group: Our team can connect you with a special interest group for peer understanding and shared experience. These communities foster comfort, validation, and motivation through real-life stories.

Guidance from a Fertility Counsellor Perspective: While Family TLC is a general counselling service, our professionals apply the same empathy and insight used by a fertility counsellor. We focus on emotional balance, resilience, and mindful decision-making.

Building Emotional Resilience for the Future: Counselling equips you with lifelong emotional management tools. As you move forward, you’ll feel more empowered to face future choices with strength and self-assurance.

Infertility can make it really hard for couples to stay connected and communicate openly. Working with a fertility therapist helps you find your way back to each other — rebuilding closeness, hope, and understanding along the way.

Restoring Relationship Connection: Therapy gives couples a safe environment to talk openly and honestly, helping them rebuild trust and feel close again. This helps both individuals feel heard and supported through shared struggles.

Strengthening Coping Skills: A fertility therapist introduces techniques such as mindfulness and emotional regulation to reduce stress and anxiety. These skills help couples manage the ongoing uncertainty that often comes with fertility treatment.

Addressing the Impact of options: When couples undergo procedures, the emotional intensity can feel overwhelming. Counsellors help them process disappointment, navigate hope cycles, and maintain balance during repeated treatments.

Guidance for Complex Family-Building Paths: Therapists help you navigate sensitive topics and find clarity together. These conversations encourage open communication, helping everyone stay connected and aligned on long-term family goals.

Encouraging Emotional Growth Together: Therapy becomes a place to reconnect — where couples can turn their pain into understanding, empathy, and real teamwork.

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Next step

Take the next step in whichever way suits you best.

Open now — a Matching Specialist can take your call

Phone line closed — leave a message and expect our call the next business day morning

Help us find your match. Our Matching Specialist will be in touch.

Help us find your match. We’ll contact you the next business day.

Call 705-737-3513

Prefer to talk? We’re here to listen

Leave a message after hours

Choose & Book a Therapist

View profiles & book online