Couples counselling

Couples Counselling and Couples Therapy to Strengthen Your Relationship

Struggling with conflict, distance or trust?
Couples counselling helps you understand the patterns between you and begin changing what is no longer working.

Devika Rogers, Matching Specialist You’ll talk with Devika Rogersour Matching Specialist

Start with a free 20-minute matching consultation.

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Phone line closed — leave a message and expect our call the next business day morning

Help us find your match. Our Matching Specialist will be in touch.

Help us find your match. We’ll contact you the next business day.

Call 705-737-3513

Prefer to talk? We’re here to listen

Leave a message after hours

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How it works

What Happens in Couples and Marriage Counselling?

When conflict, distance or broken trust develops, each person can experience the relationship very differently. A Family TLC couples therapist takes the time to understand both perspectives and what happens between you — not decide who is right or wrong. Your therapist helps you recognize the patterns underneath repeated arguments, disconnection, trust concerns or intimacy difficulties, and how each of you responds when those patterns are triggered.

From there, couples therapy is personalized to your relationship dynamics and what you want to be different. You and your partner work with your therapist to turn that understanding into meaningful change — whether that means learning to improve communication, rebuild trust, change how you respond during conflict, or gain greater clarity about your relationship.

Our team

Meet Our Couples Therapists

Nol Feldman

Registered Psychotherapist (Qualifying)

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Golnoosh Shahbaz

Registered Psychotherapist (Qualifying)

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Melanie Solomon

Registered Social Worker (MSW)

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Soban Khalid

Registered Psychotherapist

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Helen Khaleghi

Registered Psychotherapist

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Nicole Reason

Registered Social Worker (MSW)

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Brooklyn Arroyo

Registered Psychotherapist

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Jorhdin Banner

Registered Psychotherapist

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William Stanus

Registered Psychotherapist

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Christina Furtado

Registered Psychotherapist

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Bilikis Adebayo

Registered Social Worker (MSW)

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Wendy Lee

Registered Psychotherapist

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Natasha Stasiuk

Registered Social Worker (MSW)

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Ilan Strauch

Registered Psychotherapist

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Stephanie Carpino

Registered Social Worker (MSW)

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Aria Martinez

Therapist Counsellor

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Travis Ford

Operations Manager

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Devika Rogers

Matching Specialist

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Emily Naranja

Internal Bookkeeper

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Founder & Clinical Director

Sue Cook

Registered Social Worker, Founder and Clinical Director

Founder of Family TLC, Sue Cook has pioneered “The Family TLC Method”, training all our therapists in this unique approach. Her dedication to exceptional client care sets a new standard in the counselling industry.

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Your roadmap

The Family TLC Method for Couples Therapy

Intake Phase

A clear and professional beginning

Your therapist makes sure you are both fully informed about couples counselling, understand what to expect from Family TLC and the Family TLC Method, and have the information you need before moving forward.

Discovery Phase

Understanding each of you and your relationship

Through individual and joint appointments, your therapist understands each of you and the patterns, struggles and strengths between you. Together you create a Care Plan with the goals and approaches counselling will focus on.

Working Phase

Turning understanding into change

Your therapist helps you put your Care Plan into action — understanding recurring reactions, recognizing patterns as they happen, working through trust or attachment injuries and practising different ways of responding to each other.

Check-In Phase

Building on the progress you have made

Once you reach your goals, appointments become less frequent. Check-ins help you see how changes hold up in everyday life, reinforce healthier patterns and keep strengthening your connection and growth as a couple.

Follow-Up Phase

Staying connected after couples counselling

When regular appointments are no longer needed, active couples counselling ends. You remain connected with Family TLC and can reconnect at any time if your relationship changes or new concerns arise.

Is this you?

Couples and Marriage Counselling Can Help

Do the same arguments keep coming up, even when you try to resolve them?

Do you feel more distant from each other than you used to?

Has something happened that has made trust or intimacy harder between you?

yes?

If you answered “yes” to any of these questions, couples counselling may be a helpful next step. Your therapist can help each of you express and understand your perspective, make sense of what is happening between you, and guide you through conversations that have become difficult to have on your own.

No waitlists. In-person in Barrie, Orillia, Newmarket, or online across Ontario.

Open now — a Matching Specialist can take your call

Phone line closed — leave a message and expect our call the next business day morning

Help us find your match. Our Matching Specialist will be in touch.

Help us find your match. We’ll contact you the next business day.

Call 705-737-3513

Prefer to talk? We’re here to listen

Leave a message after hours

Choose & Book a Therapist

View profiles & book online

A story like yours

When You Keep Having the Same Fight

Karen and Joseph cared about each other, but almost every difficult conversation ended the same way. Karen felt unheard and pushed harder to explain what she needed. Joseph felt criticized and pulled away. The more one tried to get through, the more the other shut down. By the time they came to couples counselling, both were frustrated and tired of repeating the same pattern.

In counselling, Karen began to consider that Joseph’s withdrawal might mean something different than simply not caring. Joseph began to understand what Karen was experiencing when she kept trying to reach him. They started seeing the interaction between them differently rather than only reacting in the moment.

Before starting, they had wondered whether they could afford counselling. Learning that Family TLC’s regulated professionals are covered by many extended health benefit plans made taking the next step feel more manageable.

Where we work

Three Offices and Virtual Care

Barrie

160 Bradford St

Orillia

349 West St N, Unit 2A

Newmarket

17070 Yonge Street

Virtual

Anywhere in Ontario

Barrie

160 Bradford St, Barrie, ON

Directions

Office

Orillia

349 West St N, Unit 2A, Orillia, ON

Directions

Office

Newmarket

17070 Yonge Street, Newmarket, ON

Directions

Office

Virtual

Secure video sessions anywhere in Ontario

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FAQ

Frequently Asked Questions

It is very common. One person often feels more ready for couples counselling than the other. You do not have to begin with the same level of certainty or the same perspective on the relationship, but both of you do need to agree to participate.

Your therapist gets curious about the difference. Rather than trying to quickly resolve it, your therapist takes time to understand what each of you is hoping for, what each of you is unsure about, and what may be making counselling feel easier for one of you.

The difference is part of the work. It becomes part of understanding the relationship, not something that has to be fixed before counselling can begin.

Yes. Couples often seek relationship counselling because they both know the relationship cannot stay the same, even if they do not yet agree on what should change.

Both perspectives are taken seriously. Your therapist takes time to understand what each of you is experiencing and what each of you wants to be different. The relationship is the focus of the work, while each person’s individual experience matters too.

The goal is shared direction. The focus is on understanding what is happening between you and identifying meaningful goals you can work toward together.

The impact goes beyond the event. Broken trust or infidelity can change how safe the relationship feels, how each person interprets the other’s actions, and whether honesty, vulnerability or closeness still feel possible.

No one is there to judge. The work is not about deciding who is right or what the relationship should become. Your therapist helps you understand the impact of what happened and the emotional injuries or patterns now affecting the relationship.

Rebuilding at a pace that fits. Couples therapy can help each of you understand what you need to engage in the process and, where both partners choose it, begin to rebuild trust step by step.

Yes. Communication problems show up as frequent arguments, conversations that go in circles, shutting down, defensiveness, criticism or feeling as though you are talking but not understanding each other. These are among the most common reasons couples seek support.

Your therapist sees the interaction as it happens. They can slow the conversation down, help each of you recognize what is happening in the moment, and bring attention to the reactions or misunderstandings that keep taking it off track.

Understanding, not just techniques. Over time, you develop ways of communicating based on a better understanding of each other, so both partners feel heard, rather than simply learning a set of communication rules.

Not always. At Family TLC, the Discovery Phase includes both joint and individual appointments, so your therapist can understand each person’s history, experiences and perspective before continuing the work together.

Individual sessions when clinically useful. Additional individual sessions can be part of the process. Family TLC uses balancing sessions: if one partner has additional individual appointments, the other partner has an equal number.

Other support is available. If one partner would also benefit from individual counselling, or the concerns involve the whole household and family counselling is a better fit, your therapist can talk with you about options.

Approaches fit your relationship. Depending on your needs and your couples therapist’s training, the work may draw on evidence-based methods such as the Gottman Method or Emotionally Focused Therapy (EFT). Your therapist adapts the approach rather than following one formula.

Why these approaches matter. The Gottman Method focuses on friendship, conflict management and shared meaning. Emotionally focused therapy looks at the emotional cycles and attachment needs underneath repeated conflict. Both aim to improve relationship satisfaction over the long term.

Trauma-sensitive care. When past experiences affect how partners respond to each other, therapists take this into account and can discuss whether trauma therapy or individual therapy alongside couples work would help.

Getting to know you both. In your first session, your therapist explains how couples therapy works at Family TLC, answers questions and begins to understand what brought you in.

The first few sessions build understanding. Joint and individual appointments help your therapist see the full picture before you create your Care Plan together.

You do not need to prepare. You do not need to know exactly what is wrong or agree on the problem. Many couples feel relief simply from having a structured, neutral space to talk.

Extended health benefits. Family TLC’s regulated psychotherapists and social workers are covered by many extended health benefit plans. Check with your provider about your coverage for relationship therapy.

In person or online sessions. In-person couples therapy is available, as well as online couples therapy through secure online sessions.

Not only for relationships in crisis. Couples also seek counselling for couples before a major commitment, sometimes called premarital or pre-marital counselling, or to strengthen a long-term relationship before problems grow.