Are life struggles causing
you unhappiness?
It can get better.
Start with a free 20-minute call with our Client Services team. We’ll help guide you without any pressure to book.
Feeling Overwhelmed With the Demands of Life?
We’re here to stand by your side as you face life’s most challenging moments. Our goal is to help you develop the skills needed to find peace and stability, even during the most turbulent times.
At Family TLC, we deeply understand your journey towards personal growth. Our unique therapeutic approach, the Family TLC Method, is designed with care to help you navigate your path to success. We’re here for you every step of the way.
Explore Individual Counselling for Stress, Anxiety & Overwhelm
Feeling Overwhelmed With the Demands of Life?
We’re here to stand by your side as you face life’s most challenging moments. Our goal is to help you develop the skills needed to find peace and stability, even during the most turbulent times.
At Family TLC, we deeply understand your journey towards personal growth. Our unique therapeutic approach, the Family TLC Method, is designed with care to help you navigate your path to success. We’re here for you every step of the way.
Explore Individual Counselling for Stress, Anxiety & Overwhelm
Free 20-Minute Consultation
Find the Right Counsellor For You
Our Matching Consultant will listen to what you’re going through, answer your questions, and help you find a Family TLC therapist who may be a good fit for your needs, personality and goals.
You don’t need to know what type of counselling you need before you reach out. We’ll help you find a Family TLC therapist who fits your needs, personality and goals.
Experience Excellence:
Our Method & Commitments to Your Success
The Family TLC Method
Counselling can feel uncertain, especially when you are not sure what to expect.
The Family TLC Method provides a clear five-phase roadmap through counselling while still allowing the work to be personalized to you. It is designed to support meaningful, sustainable change with structure, clarity and compassion at every step.
Our 7 Commitments to You:
At Family TLC, we pledge to uphold these key standards to ensure you receive the best care possible.
We work to help you get started without unnecessary delays. Family TLC does not have a waitlist, so you can begin receiving support when you are ready.
Your time matters. We are committed to providing reliable appointments and keeping your counselling experience as organized and predictable as possible.
Counselling is not one-size-fits-all. We take the time to understand what you are looking for and help connect you with a therapist whose experience, personality and approach fit your needs and goals.
Feeling comfortable with your therapist can take time. Family TLC therapists are trained to build, monitor and strengthen the therapeutic relationship through compassionate curiosity, attunement, feedback and responsiveness.
You and your therapist will work together to understand what you want to be different and give counselling clear direction. Your goals can be reviewed and adjusted as the work develops.
Your Care Plan is developed collaboratively and can change as your needs, understanding and goals change. The approach should fit you rather than expecting you to fit a particular method.
Your privacy and confidentiality are important. Family TLC follows the professional, ethical and legal requirements that apply to your counselling and personal information.
Why Clients Trust Family TLC
Founded by Sue Cook in 2001, Family TLC has helped more than 10,000 people in the past five years through a team of regulated psychotherapists and social workers. We offer no waitlist, in-person counselling in Barrie, Newmarket and Orillia, and virtual counselling across Ontario.
Our work has also been recognized and featured across media, community and professional platforms, reflecting more than 25 years of trusted care.
Ready to Take the Next Step?
You don’t need to have everything figured out before reaching out. We’ll help you determine the next step that feels right for you.